Warranty

Audix Warranty & Service Information

Unless otherwise noted in the products listed below, all Audix products purchased in the USA feature a one-year limited warranty.

USA ONE-YEAR LIMITED WARRANTY:

All Audix branded products purchased in the USA are guaranteed for one year from the date of purchase to be free of defects in materials and workmanship. In the event of a product failure due to materials or workmanship, Audix will repair or replace said product at no charge. Before returning any products to Audix for service, customers are required to obtain a Return Authorization (RA) number either by email or phone. The warranty excludes any causes other than manufacturing defects, such as normal wear, abuse, environmental damage, shipping damage, or failure to use or maintain the product per the supplied instructions.

For RA approval please email:

service@audixusa.com or call 503-682-6933. Outside the USA, please contact the local dealer or distributor.


USA THREE-YEAR LIMITED WARRANTY:

Audix condenser microphones (SCX Series, CX Series, The MicrosTM, M Series, ADX Series, VX Series, MICROD & MICROHP) purchased in the USA are guaranteed for three years from the date of purchase to be free of defects in materials and workmanship. In the event of a product failure due to materials or workmanship, Audix will repair or replace said product at no charge. Before returning any products to Audix for service, customers are required to obtain a Return Authorization (RA) number either by email or phone. The warranty excludes any causes other than manufacturing defects, such as normal wear, abuse, environmental damage, shipping damage, or failure to use or maintain the product per the supplied instructions.

For RA approval please email:

service@audixusa.com or call 503-682-6933. Outside the USA, please contact the local dealer or distributor.


USA FIVE-YEAR LIMITED WARRANTY:

All Audix VLM Dynamic Microphones (OM Series, D Series, i5, FireBallTM & FireBallV) purchased in the USA are guaranteed for five years from the date of purchase to be free of defects in materials and workmanship. In the event of a product failure due to materials or workmanship, Audix will repair or replace said product at no charge. Before returning any products to Audix for service, customers are required to obtain a Return Authorization (RA) number either by email or phone. The warranty excludes any causes other than manufacturing defects, such as normal wear, abuse, environmental damage, shipping damage, or failure to use or maintain the product per the supplied instructions.

For RA approval please email:

service@audixusa.com or call 503-682-6933. Outside the USA, please contact the local dealer or distributor.


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